Privacy Policy

Updated 3 September 2026

Smart Tutoring Services respects your privacy. This policy explains how we collect, use, store and protect personal information when you use our website, make an enquiry or receive tutoring services.

Information we collect

We may collect a parent or guardian’s name, phone number and email address; a student’s year level, subjects, learning needs and goals; messages or other information you choose to provide; and limited technical information collected through website cookies and analytics.

How we collect information

We collect information when you submit a website form, contact us by phone or email, speak with us in person, or use our website. Squarespace and analytics services may also collect technical information through cookies, subject to your cookie choices.

How we use information

We use personal information to respond to enquiries, arrange a free academic assessment, recommend and provide tutoring services, manage bookings and administration, communicate with parents, guardians and students, and improve our website and services.

Service providers and disclosure

We may use trusted service providers, including Squarespace, Google Analytics and email or communication services, to operate our website and business. These providers may process information on our behalf. We do not sell or rent personal information. We may disclose information where required or authorised by law.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information may be stored in Squarespace, connected email systems and other services used to operate Smart Tutoring Services. We retain information only for as long as it is reasonably needed for our services, administration or legal obligations.

Children and young people

A parent or guardian should submit website enquiries for a student under 18. We aim to collect only the information reasonably needed to understand a student’s learning needs and provide tutoring support.

Access, correction and privacy concerns

You may ask to access or correct personal information we hold about you. If you have a privacy question or concern, contact us using the details below. We will respond within a reasonable period.

Cookies and analytics

Our website uses cookies and Google Analytics to understand site usage and improve the visitor experience. You can review or change non-essential cookie choices using the Cookie Preferences control on the website.

Changes to this policy

We may update this policy when our practices or services change. The updated date above shows when it was last revised.

Contact

Smart Tutoring Services
1A Tennant Street, Sunshine North VIC 3020
andrew.formosa.latrobe@gmail.com
+61 401 916 568